Accessibility Statement

Last updated: November 3, 2026

Crates Direct USA, LLC is committed to making www.cratesdirectusa.com usable by everyone, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

What we have done

• Page structure uses clear headings, landmarks, and real links and buttons, so the Site works with screen readers and keyboard navigation.
• Text and buttons use color combinations chosen for readable contrast, and text can be enlarged with your browser's zoom.
• Every form field has a visible label, and form errors are described in text, not by color alone.
• Images that carry information have text descriptions; decorative images are hidden from screen readers.
• Pages adapt to phones, tablets, and desktop screens.
• You can always reach us by phone, text, or email instead of using the online forms.

Known limitations

We review the Site regularly, but some content may not yet be fully accessible, including photos supplied for illustration and documents or tools provided by third parties. We are working to improve these areas.

Need help or found a problem?

If you have trouble using any part of the Site, or you would like information in a different format, please contact us and we will help you directly and work to fix the issue:

Email: support@cratesdirectusa.com
Phone or text: (214) 206-3816

Please tell us the page address and describe the problem, and we will get back to you as soon as we can.